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Tag / 2004

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  • Procedures and Training Portal

    for Office Depot I was creating a new set of SOPs (Standard Operating Procedures) for Office Depot to align with their new Retek software. All teams needed access to the new SOPs, training guides for the software, and the reference guides for the software. The lead trainer had created an online (+PDF) solution to house…
    July 15, 2004
    Product Development, Software Development

  • Remainders Workflow

    for Office Depot Managing the remainders process in a retail environment is essential for inventory management. Markdowns are scheduled and executed in each store. Corresponding order and accounting activities must occur. The incoming VP of Inventory Management had been asked to work on eliminating remainders write offs. His team had been using the same sets…
    June 24, 2004
    Business Analysis, Systems Analysis, Writing

  • Six Sigma and SOPs

    for Office Depot The Inventory Management group had implemented a new Oracle Retek system. The existing inventory management, ordering, and stock level procedures had to be updated to match the options in the new software. The new procedures did not match the old ones. The software had different modules and the best-practices for how to…
    June 12, 2004
    Business Analysis, Presenting, Writing