Category / Strategies

Before a process can be managed, there must be a process. Sounds obvious? Of course it does. But what is the process? Is it "we have always done it this way" or is it an even more incredible machine? So how to create a process that can be managed? A process that only measures results…

Books take many forms. Print, digital, even videos can be considered “books.” Systems manuals, design documents, and training guides used to collect dust on office bookshelves — except when the previous person left and someone new was brought in. Value was measured in inches and weight. A 3″ binder was more valuable than a 1″…

Sometimes, having a picture helps. Telling a wordsmith that “one picture is worth a thousand words” is not the best way to start a conversation. Some words are much more important than pictures. The three words “We the People…” have a significance unmatched in modern history. Yet pictures are useful. They help convey the context,…