Category / Information Systems

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  • Information Systems

    What is an information system? Ask 20 people and you will probably get 25 answers. Some will talk about hardware. Some will say software. Others will talk about content. We tend towards “all of the above.” Books were (and still are) an “information system.” In today’s thinking however, they would be digital books. In the…

  • Business Intelligence

    Want to know what the business is really doing? Check the numbers. It’s fine to have staff meetings, prepare reports, and customer surveys. But that won’t always tell you what you need to know. How many widgets did the Asia team sell last month? $200,000? Great. That looks great on a sales report. But that’s…

  • Systems Evaluations

    Upgrades, consolidations, and enhancements usually start with the current system or systems. A company may have several platforms, more than a few servers, and even some ghosts and zombies — all without a concise view of what is being used and what’s not. Business users ask for new features and projects are scheduled. It may…

  • Content Management

    Content management and document management closely related. Documents contain content,… well, of course they do. Content management systems allow documents to be attached or stored. Yes? So why bother with any distinctions? Just load the container. Today, most of the focus on content management is on web-based content and the systems that provide tools to…

  • Information Architecture

    How to design an intuitive, easy to use system? Start with the architecture, add a clean, well-crafted interface, and just the right¬†touch of graphic design. An elegant design appears simple. It leads the person to do whatever was intended and provides options to do more. How to achieve that clear, simple elegance is not so…

  • Process Management

    Before a process can be managed, there must be a process. Sounds obvious? Of course it does. But what is the process? Is it “we have always done it this way” or is it an even more incredible machine? So how to create a process that can be managed? A process that only measures results…

  • Books

    Books take many forms. Print, digital, even videos can be considered “books.” Systems manuals, design documents, and training guides used to collect dust on office bookshelves — except when the previous person left and someone new was brought in. Value was measured in inches and weight. A 3″ binder was more valuable than a 1″…