Thoughts

Some focused, some rambling. Whatever made sense at the time.

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  • Content Management

    Content management and document management closely related. Documents contain content,… well, of course they do. Content management systems allow documents to be attached or stored. Yes? So why bother with any distinctions? Just load the container. Today, most of the focus on content management is on web-based content and the systems that provide tools to…

  • Information Architecture

    How to design an intuitive, easy to use system? Start with the architecture, add a clean, well-crafted interface, and just the right¬†touch of graphic design. An elegant design appears simple. It leads the person to do whatever was intended and provides options to do more. How to achieve that clear, simple elegance is not so…

  • Process Management

    Before a process can be managed, there must be a process. Sounds obvious? Of course it does. But what is the process? Is it “we have always done it this way” or is it an even more incredible machine? So how to create a process that can be managed? A process that only measures results…

  • Why?

    Sometimes, having a picture helps. Telling a wordsmith that “one picture is worth a thousand words” is not the best way to start a conversation. Some words are much more important than pictures. The three words “We the People…” have a significance unmatched in modern history. Yet pictures are useful. They help convey the context,…

  • Books

    Books take many forms. Print, digital, even videos can be considered “books.” Systems manuals, design documents, and training guides used to collect dust on office bookshelves — except when the previous person left and someone new was brought in. Value was measured in inches and weight. A 3″ binder was more valuable than a 1″…